Exchange & Return Policy
We want you to love your Envie jewelry. If you're not completely satisfied, we're here to help.
Eligibility Requirements
You may request an exchange or full refund only if:
- • The item(s) arrive damaged or faulty
- • The item(s) received are incorrect (wrong color, style, or product variant)
How to Request a Return or Exchange
1
Take clear photos of the item(s) showing the issue
2
Have your order number ready
3
Contact us within 5 days of delivery (for Lebanon orders)
Contact Us
Enviejewels28@gmail.com
+961 79 356715
Note: All exchange/return requests are subject to verification and approval by our team.
